I like Bonner and would happily recommend to others. I am very big on keeping our money in our communities. I have some of their business cards and keep my ear out. Specific to my experience, they were very prompt with the reports and dealing with my insurance. They were thorough with inspecting my roof and coming up with solutions to avoid damage to piping, etc. I did have an issue with one of their people with follow-up. I mentioned it to Jason, one of the owners. He a made a point to work with me directly through the remainder of the project by text or phone whatever was convenient at the moment. The back office ladies are also very attentive and friendly on the money side. Finally, everyone there talks to you like an adult. If you don't understand something they take the time to explain it so you understand.