Reviews

Job review from in Cumming, GA 30040 on 10/18/17

Overall Rating:

5  out of 5
Our Overall Service

Top notch experience from start to finish

Call Representative

Only spoke to David on the phone no one from the office, but GREAT experience

Sales Process

Ryan and David are highly professional and make you feel they are truly concerned for the customer

Our Installation Crew

The team did a great job, they were professional, thorough, and the entire experience was much better than I expected for such an intense project.

The Cleanup Process

I did go behind and find a few nails and scraps here and there, but much less than I would have expected for a re-roof project.

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What made you choose our company:

I connected with Bonner via the McPhersons (neighbors who had worked with Bonner on their roof replacement in 2016). Like me, they are a tough customer and had nothing but great things to say about their experience with Bonner. At that point, I reached out to David and my insurance company denied the claim. David and I have stayed in touch for about 18 months and I have turned away dozens of roofers in the interim. After Irma, Ryan met my insco adjuster at my house, went up on the roof and the claim was approved. The crew of 6 people arrived at 7AM on the workday, took one 30 minute break and were gone at 6PM! I really appreciate the manner in which you guys conduct your business and how painless the process is for the customer. Hugo even came on Saturday afternoon to get the leftover materials so I didn't have that sitting out all weekend after the work was completed. I was amazed as David had warned it would likely be Monday before someone could get to it. I will be repainting/replacing gutters in a couple of years and will reach back out for a quote from you guys. I've already passed along my experience with 3 or four people that will be in touch. Can't thank David, Ryan, Hugo and all the team enough for a great outcome. The roof looks great and I couldn't be happier!

Bonner Built

our service area

We serve the following areas

Our Locations:

Bonner Built
1355 Cashiers Way
Roswell, GA 30075
1-678-214-4343
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